Plan matrix
Built by script from your plan lists. "Everything in Starter" and "Everything in Team" count as yes for the features they carry over.
| Feature | P1 Starter | P2 Team | P3 Enterprise |
|---|---|---|---|
| Drag and drop scheduler | yes | yes (Everything in ...) | yes (Everything in ...) |
| Shift swaps | yes | yes (Everything in ...) | yes (Everything in ...) |
| Mobile app | yes | yes (Everything in ...) | yes (Everything in ...) |
| Email support | yes | yes (Everything in ...) | yes (Everything in ...) |
| Time clock | not stated | yes | yes (Everything in ...) |
| Labor cost reports | not stated | yes | yes (Everything in ...) |
| Payroll export | not stated | yes | yes |
| Chat support | not stated | yes | yes (Everything in ...) |
| Multi location | not stated | not stated | yes |
| SSO | not stated | not stated | yes |
| Dedicated manager | not stated | not stated | yes |
| Phone support | not stated | not stated | yes |
| Plan | Not stated cells |
|---|---|
| P1 Starter | 8 |
| P2 Team | 4 |
| P3 Enterprise | 0 |
Price check
| Plan or item | What is shown | Class | Severity |
|---|---|---|---|
| P1 Starter | $4 per user per month, billed annually | price shown | none |
| P2 Team | $8 per user per month billed annually, or $10 monthly | price shown | none |
| P3 Enterprise | Contact sales | none | High |
| S3 SMS reminders | calculator, no price per message | calculator only | Medium |
Your approved price facts cover Enterprise. Check by script: 250 users x $12 per user per month = $3,000 per month, which matches your sample.
Why this matters (Nielsen Norman Group, Platform facts): visitors rank price "as their #1 info need", including on B2B sites; people see hidden costs as evasive; and sample prices for typical cases tend to work better than complex calculators. These are research findings, not a promise of more trials for Shiftwise.
Fixes by severity
Rule: High = a plan with no price, range or sample price; Medium = not stated cells on a feature 2 or more plans state; Low = wording or order. Ties go in section order.
| # | Severity | Where | Problem |
|---|---|---|---|
| 1 | High | S2, P3 Enterprise | "Contact sales" is the only price; no price, range or sample |
| 2 | Medium | S2, P1 | not stated: Time clock, Labor cost reports, Payroll export, Chat support (stated by 2 plans) |
| 3 | Medium | S3, SMS add-on | calculator only; no price per message (an add-on, not a plan, so Medium is my call) |
| 4 | Low | S1, Hero | "Simple pricing for every team" gives no price fact |
| 5 | Low | S2, P1 | not stated: Multi location, SSO, Dedicated manager, Phone support (stated by Enterprise only) |
| 6 | Low | S2, P2 | not stated: Multi location, SSO, Dedicated manager, Phone support (stated by Enterprise only) |
| 7 | Low | S2, P3 Enterprise | Payroll export listed again though Team already has it |
| 8 | Low | S4, FAQ | "monthly plans cancel anytime", but Starter shows annual billing only |
Rewrites (held)
Only your page text and approved price facts are used.
- P3 Enterprise card, price line (HELD): "From $12 per user per month, billed annually, for teams of 200 or more. Example: a 250 person team pays about $3,000 per month." Keep the Book a demo button under it.
- S3 SMS reminders (HELD): "SMS shift reminders: [ADD: price per message]. Example: [ADD: monthly SMS cost for a typical team]." Keep the calculator below the example for exact numbers.
- P1 Starter card (HELD, only if true): "Not in Starter: Time clock, Labor cost reports, Payroll export, Chat support." Add only if Starter really lacks these; the page does not say.
- P3 Enterprise feature list (HELD): drop the second "Payroll export", since "Everything in Team" already covers it.
- S4 FAQ (HELD): "Can I cancel anytime? Team billed monthly can cancel anytime. [ADD: cancel terms for annual plans]."
Counts
| Severity | Fixes |
|---|---|
| High | 1 |
| Medium | 2 |
| Low | 5 |
| Total | 8 |
Questions for you
- Does Starter have a monthly price? The FAQ talks about monthly plans, but the Starter card shows annual billing only.
- What is the SMS price per message, and can you share one typical team's monthly SMS cost to publish?
- Does Starter include any of the Team features? That decides rewrite 3.
- Do Team customers on annual billing get the cancel anytime promise too?
Needs your decision
- Publish any rewrite on the live pricing page: HELD.